Returns & Exchanges:
We strive to make returns and exchanges hassle-free. Please note that once a package is handed over to the courier service, returns are not possible without prior notice within 1-2 working days.

How to Exchange:
Notify us within 7 working days of receiving the product through our platforms (Facebook, Instagram, WhatsApp, or Website). We’ll guide you through the process, and once we receive the package, we’ll assist you in selecting a replacement item. Any price differences will be handled accordingly.

Gift Cards & Vouchers:
Our gift cards and vouchers are valid for one year and are non-refundable and non-extendable. They can be used over multiple transactions until fully utilized. Gift cards and vouchers provided for specific reasons are valid for six months.

Privacy Policy Updates:
We may update our Privacy Policy from time to time, and any revisions will be posted on our website. We encourage you to check it periodically to stay informed about any changes.

If you have any questions about our Refund and Return Policy, feel free to reach out to us at info@zeity.lk or through our hotline service at (+94) 774 888 111. We’re here to assist you with any inquiries you may have.

Shop with confidence at Zeity by RR, where your satisfaction is our priority!